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Spam Killers
Another
way to fight spam is to keep the bad guys from getting employees'
addresses in the first place. So-called "boundary surveillance" services,
like MailShell, MessageLabs, and Postini, are probably the most effective
way to repel the dictionary attack; they redirect a client's incoming
e-mail to one of their own servers, ensuring that the corporate e-mail
system never reveals any internal addresses. As they process a client's
incoming mail, these services use continually updated artificial
intelligence to separate the legitimate mail from the spam, often dumping
the latter into a special junk folder where it can be reviewed and
efficiently deleted. Michael Jacobs, a partner at San Francisco law firm
Morrison & Foerster, says that he, like many of his colleagues, was
deluged by at least 60 junk solicitations a day before the firm installed
Postini to guard its e-mail gateway. Now they're down to 9 or 10 such
messages a day.
That's obviously a huge improvement, but it's not perfect. And that
underscores an unpleasant fact about the current status of the war on
spam. The good guys are far from declaring victory. Modern electronic
junk-mail, with its ability to constantly alter its identity, remains a
fraction of a step ahead of the most sophisticated efforts to block it.
All of which lends a kind of vigilante appeal to a new product being
readied for delivery to businesses later this fall by San Francisco
startup Cloudmark. Called SpamNet, a version is already available as a
plug-in to Microsoft's
(MSFT)
ubiquitous Outlook e-mail client and harnesses the viral power peer-to-peer
networking to identify undesirable e-mail as quickly as it appears.
Once any user marks a message as spam, it can be blocked from every other
computer on the network. The software's effectiveness will depend, of
course, on how many users are on the network. Still, the premise of
enlisting every corporate e-mail user in an antispam posse is an
intriguing one. It might be just the thing to make spammers, for a change,
the ones who wake up sweating. 
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Why do
spammers spam? Because it looks so
easy.
For a spammer, technological
progress holds many blessings. E-mail software keeps
getting cheaper. So do processing power and bandwidth,
which means, in turn, that e-mail solicitations become
cheaper to send. And as the cost of spamming plummets,
more people are enticed to do more of it. It's what
junk-mail fighters call the "spam economy." Today, for
20 bucks, one can buy a CD-ROM with hundreds of
thousands of working e-mail addresses. For another $100,
a neophyte spammer can buy bulk-mailing software good
enough to send out 10,000 messages a day through a
dial-up modem. If a spammer is selling something for
$20, he's covered his nut after six responses.
Everything else is gravy.
For Tom Cowles's
spamming operations at Empire Towers, that gravy could
be served in a dump truck. He says he has 300 servers
around the country hooked up to high-speed Internet
connections, each one capable of pumping out more than
10 million offers for herbal and nutritional supplements
every day. (Take what he says with a grain of salt; this
is a spammer.)
Cowles claims he grosses more
than $12 million a year, and he adds, "That's without
even trying hard." Difficult to believe? It could be
true. To bring in $1 million a month, a spammer needs a
$20 purchase from only one out of every 2,000 spammees,
or just 0.05 percent. A respectable response rate for
direct snail-mail is 10 times
that.
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| Six Ways to Reclaim Your
Inbox | |
A new
generation of spam-fighting products promises to protect
the office computer.
| PRODUCT |
PRICE |
HOW IT WORKS |
CUSTOMERS |
| Brightmail
Anti-Spam |
$5-$10.50 per
user per year |
Scans millions
of dummy e-mail accounts to detect the latest spam
attack and deflect it. |
AT&T
Worldnet, Cypress Semiconductor |
| Elron Software's IM Message
Inspector |
Initial fee of $15 per user;
then $3 per user per year |
Monitors mail traffic for
telltale signs of spam; also scans outgoing
messages for inappropriate language. |
20th Century Fox |
| MailShell
SpamCatcher Service |
Typically
$16-$20 per user per year |
Grabs spam
before it hits company servers. |
Not
available |
| MailShell SpamCatcher
Software |
$15 per user per
year |
Allows businesses to set up
their own spam-grabbing servers (plug-in also
available for Microsoft Outlook). |
Not available |
| Postini
Perimeter Manager |
$2 per user
per month (estimate) |
An electronic
"bouncer" intercepts spam before it hits company
servers. |
Forrester
Research |
| Trend Micro ScanMail
eManager |
$16.50-$23 per user |
Similar to Elron's IM Message
Inspector |
International Truck &
Engine | | |
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