| Getting Started |
| Managing Messages |
| Managing Folders |
| Other |
| Getting Started |
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How does POP work, in general? POP is the most common type of email setup, used by most ISP's and other email providers: you use a desktop client to download messages from a mail server to your computer and then read them there. After I set up my client, how do I get my messages? You can download your messages by clicking the "Check Mail" button in the top toolbar. Please note that only messages in your Mailshell Inbox folder will be downloaded; messages in other folders will not be affected. If you would like to leave a copy of downloaded messages on the server so you can also access them through Mailshell's website, go to the main menu and select Tools > Options, click the "Incoming Mail" icon, and check the "Leave mail on server" box. |
| Managing Messages |
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How do I check for new messages? You can check for new messages whenever you want by clicking the "Check Mail" button in the top toolbar. You can also set Eudora to automatically check for new messages by going to the main menu and selecting Tools > Options, clicking the "Checking Mail" icon, and entering how often you would like to check using the "Check for mail every ___ minute(s)" field. How do I move messages between folders? To move a message, open the folder the message is in and drag the message to the destination folder, or right-click the message and select Transfer > destination folder. How do I compose a new message from one of my Mailshell addresses? If you just send a message normally, by clicking the "New Message" icon in the top toolbar and sending the message, it will come from whatever email address you have specified for this account (you can see or change this address by going to the main menu and selecting Tools > Options, clicking the "Sending Mail" icon, and modifying the "Return address" field). To send from your Mailshell addresses, be sure to use remote compose format. (If you want your incoming messages automatically modified to remote compose format so you can easily reply to them without having to worry about entering the format manually, you should turn on Email Address Redirection.) How do I reply to a message? You can reply to a message normally by selecting the message or opening it and then clicking the "Reply" or "Reply All" icons in the top toolbar. If you just reply to a message normally, it will come from whatever email address you have specified for this account (you can see or change this address by going to the main menu and selecting Tools > Options, clicking the "Sending Mail" icon, and modifying the "Return address" field). To send from your Mailshell addresses, be sure to use remote compose format. (If you want your incoming messages automatically modified to remote compose format so you can easily reply to them without having to worry about entering the format manually, you should turn on Email Address Redirection.) How do I delete a message? You can delete a message by selecting it and clicking the "Delete" key on your keyboard or by right-clicking the message and selecting "Delete." |
| Managing Folders |
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How do I create a new folder? To create a new folder, right-click the "Eudora" folder and select "New," enter the name of the folder, and click the "OK" button. The new folder will be added to your list. You can also create subfolders by right-clicking the folder you want the new folder to be under and selecting "New," entering the name of the subfolder, and clicking the "OK" button. The new folder will be added to your list under the folder you originally selected. How do I rename a folder? To rename a folder, select the folder and left-click the name again or right-click the folder and select "Rename," then enter the new name. How do I delete a folder? To delete a folder, select the folder and click the "Delete" key on your keyboard or right-click the folder and select "Delete." |
| Other |
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What if I have more questions? If you have additional questions about how to use Eudora, we recommend you consult Eudora's help documentation by going to the main menu and selecting Help > Topics. If you are having problems that relate directly to Mailshell (e.g., Mailshell is rejecting your password), contact the Mailshell Support Desk. Your question should be answered within two business days. |