What are Ignored I.P. Addresses?

Each message you receive through the Internet travels through one or more machines along the way before it arrives in your Inbox. These machines have different Internet Protocol addresses.

If you do not wish to have certain I.P. addresses checked against public blacklists and your approved/blocked I.P. lists, then you can specify them as ignored.

You can enter an individual IP address such as 10.2.3.4 or a range of IP addresses such as 10.2.3.4-10.2.3.255.

We recommend that you consult your network administrator before making changes to this option.

How do I specify Ignored Senders?

Some spam pretends to be from legitimate addresses. You can enter email addresses, such as your own, which should not be added to the blocked list .

To specify Ignored Senders, double-click on the Mailshell Anti-Spam icon in the system tray. On the Mailshell Anti-Spam popup, under the Ignore Lists section, click on Senders; then select the Add button. Enter the sender into the field provided, then click the OK button.

How do I set up an Ignored Countries list?

You can select the countries where your messages are normally sent from. Messages that go through countries not on the ignore list, will be scored more aggressively.

To select Ignored Countries, double-click on the Mailshell Anti-Spam icon in the system tray. On the Mailshell Anti-Spam popup, under the Ignore Lists section, select Countries; then check the countries you want ignored and click the OK button.

How do I specify I.P. addresses?

You can use any of the following notations to specify I.P. addresses:

• a single I.P. address, e.g. 127.0.0.1



• the first and last addresses in the netblock, separated by a hyphen, e.g. 127.0.0.1-127.0.0.3
  
  
• using network prefix notation, e.g. 127.0.0.1/29