If I register a new domain, what happens to my subdomain?

You will still receive email sent to existing disposable addresses at your subdomain (whether approved or pending), but you will not be able to create any new ones. All new addresses will need to use your new registered domain.

If I already own a domain, can I use Mailshell for my email?

Yes! If you have the Premium Service, own a .com, .net, or .org domain name, and would like to have Mailshell protect your email, there are two ways to do so:

• Transfer the entire domain to Mailshell. To do this, click the "Use Mailshell for your email!" link in the Disposable Email Addresses section of Spam Filtering and follow the directions related to transferring your domain.



• If you are an advanced user and have direct control over your DNS, you may prefer to update your MX records so that you can have Mailshell protect your email without transferring the domain. To do this, click the "Use Mailshell for your email!" link in the Disposable Email Addresses section of Spam Filtering and follow the directions related to DNS MX updating. (For more information about updating your DNS MX records, click here.)

Both options cost $16.95 a year. Note that once you have successfully transferred your domain or updated its MX records, you will still receive email sent to existing addresses at your subdomain (whether approved or pending), but you will not be able to create any new ones. All new addresses will need to use your new domain.

Please note: Mailshell does not offer web hosting services for full domain transfers. If you wish to have a website associated with your domain, the Premium Service gives you the option of either forwarding your domain to an existing website or specifying the IP address of an existing website.

What is a DNS MX record and how do I modify it to use Mailshell for my email?

DNS MX (Domain Name Service Mail eXchanger) refers to a domain name's mail server information. The MX record provides information about which servers handle the domain name's email storage, distribution, or redirection.

MX records contain the mail server name(s) and the priority setting assigned to each. For example:

MX Record: joe.com MX 10 mail.server.net

This MX record assigns mail.server.net a priority of 10 as the server handling email for joe.com. The priority number controls which mail servers are used first; values range from 0-99, with lower numbers corresponding to higher priority. The mail server with the highest priority is typically used for delivery of all email for the domain name, but if this primary server is unavailable, the server with the next highest priority will be used instead. (If an MX record contains two servers with the same priority number, both will have equal responsibility for email.)

If you are an advanced user with control over your DNS and would like Mailshell to handle email for your domain without transferring it entirely, you need to update your MX record with the following information:

*.at."yourdomain".com indicates a wildcard entry, so that anything.at."yourdomain".com (e.g., joe.at."yourdomain".com, jane.at."yourdomain".com) points to mail1.mailshell.com and mail2.mailshell.com. Please do not set the priority preference for either server to zero, and do not include any additional MX servers beyond those listed above; if you do, messages may be delayed or lost.

Using Mailshell to handle email for your domain is available only to Premium users and costs $16.95 a year. To set up your account, click here.

Please note: This is not a registrar transfer. You will still be responsible for all ongoing domain name registration and renewal fees with your current registrar.